Shipping policy
Shipping Policy
Thank you for shopping with WillWayTrends. Below you will find details about how we handle shipping and delivery.
1. Order Processing
Orders are typically processed within 1~3 business days after payment is confirmed.
Processing times may be longer during holidays or high-demand periods.
2. Shipping Times
Estimated delivery time is 7–15 business days, depending on destination and courier service.
Please note that these are estimates and actual delivery times may vary due to customs delays, weather, or courier issues.
3. Shipping Method
We currently offer Standard Shipping – FREE on all orders.
Shipping Fee: Shipping is 100% free, with no minimum purchase required.
4. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number.
Tracking information may take up to 48 hours to update.
5. Customs, Duties & Taxes
International orders may be subject to customs fees, duties, or taxes imposed by your local government.
These charges are the responsibility of the customer.
6. Delayed or Lost Packages
While we strive for timely delivery, WillWayTrends is not responsible for delays caused by shipping carriers, customs, or other factors beyond our control.
If your package is lost, please contact us and we will assist in resolving the issue.
7. Incorrect Shipping Information
Please ensure your shipping address is complete and accurate.
We are not responsible for packages delivered to incorrect addresses provided by customers.
8. Contact Us
For questions regarding shipping or delivery, please reach out to our support team at:
📧 sales@willwaytrends.com